Shipping policy

BATISTE ANDREW JOHN JR
Thank you for shopping with BATISTE ANDREW JOHN JR. We specialize in a wide range of daily-use bags, travel luggage, casual handbags and multifunctional bag accessories. We focus on standardized order handling, rigorous pre-shipment quality inspection and protective packaging solutions, aiming to ensure all luggage products are fulfilled accurately, kept in perfect condition and delivered within a reasonable logistics cycle for every customer.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. Our team conducts detailed inspections for every luggage product, checking fabric quality, stitching tightness, hardware components, zippers and overall structural integrity. Each qualified item is professionally packaged to prevent friction, extrusion and transit damage during long-distance transportation.
During promotional events, seasonal sales peaks and holiday shopping rushes, surging order volume may extend the standard processing period. We will send proactive email notifications to all customers once notable and prolonged delivery delays occur to keep everyone updated on real-time order status.

2. Shipping Rates and Delivery Estimates

Shipping fees for your order are automatically calculated according to the package size, gross weight and delivery destination, and fully displayed on the checkout page before payment, ensuring complete cost transparency for all buyers.
Estimated delivery times:
Standard Shipping: 15 business days
All stated delivery times are non-binding estimates and do not serve as guaranteed delivery dates. Actual delivery progress may vary due to third-party carrier operational delays, customs clearance review progress, severe weather conditions, regional logistical limitations and official public holidays beyond our effective control.

3. Shipment Confirmation and Order Tracking

Once your luggage order completes all inspection and packaging procedures and is officially dispatched from our warehouse, you will receive an automated shipment confirmation email equipped with exclusive parcel tracking codes and official carrier inquiry channels.
Tracking details typically become available within 24-48 hours after shipment. This short delay results from unified data synchronization of logistics service platforms, and real-time transit information will be fully updated and viewable once the synchronization process is completed.

4. Incorrect Address Disclaimer

Customers are required to double-check and confirm the accuracy and completeness of their shipping address, postal code and recipient contact information during checkout to avoid delivery errors, non-delivery or parcel returns.
BATISTE ANDREW JOHN JR assumes no liability for misdelivered or returned parcels caused by wrong, incomplete or invalid address information provided by customers. If a package is sent back to our warehouse due to address-related issues, the customer shall bear all additional reshipping fees for secondary delivery services.

5. Lost or Damaged Packages

Lost Packages:
If your luggage parcel is confirmed missing or untraceable during transit, please contact our customer support team with your valid order number within 7 days of the expected delivery date. We will initiate an official logistics investigation with the carrier to resolve the loss issue in a timely manner.
Damaged Items:
If your luggage products arrive with structural deformation, surface scratches, broken accessories or torn packaging upon delivery, please reach out to our support team within 48 hours after receiving the goods. You are required to provide clear original photos of the damaged items and complete outer packaging for official verification. Our after-sales team will evaluate the case comprehensively and deliver optimal solutions as quickly as possible.

6. Luggage Care and Usage Notice

All luggage and bag products are designed for daily use, outdoor activities and travel scenarios. Customers shall use, clean and store the products strictly in accordance with the official care instructions attached to each item. Proper daily maintenance can effectively protect the product texture and extend service life.
BATISTE ANDREW JOHN JR is not responsible for product damage, deformation, accessory loss or functional failures caused by improper cleaning, overloading, rough handling, unauthorized modification or personal misuse of luggage products.

7. International Shipping and Customs Notice

For all cross-border international shipments, local customs authorities of the destination country may impose import duties, clearance taxes and other import-related administrative fees based on local trade regulations. All such additional customs charges are the sole responsibility of the customer and are not included in the original product price or standard shipping fees.

8. Contact Information

If you have any questions, suggestions or after-sales inquiries regarding this Shipping Policy, order processing or logistics tracking issues, please feel free to contact us:
Company Name: BATISTE ANDREW JOHN JR
Phone number: +1 314-799-7514
Email: service@stylesvvye.shop
Physical address: 284 Highlands Blvd, Lake Placid, FL 33852, United States